LAQI SUPPORT

TheEgg Device Support Tool

1. Describe Your Problem

0/2000

Connection Status

Server: Disconnected
Support Tech: Not Connected
BLE Device: Not Connected

Location Sharing

Location sharing is OFF

When enabled, your device's GPS coordinates will be shared with our support team to help diagnose location-related issues. When disabled, only timezone and daylight saving information is included — no GPS data is sent.

2. Connect & Collect

Collection Progress

0%
Ready to collect data

Device Information

Name: -
Firmware: -
Hardware: -
Protocol: -
Version Name: -
Reset Reason: -
Device Model: -
BLE Radio: -
Zigbee Radio: -
Uptime: -
Safe Mode: -

Collection Steps

BLE Connection
Authentication
Device Information
Database Collection
Log Files
Upload to Server
Activity Log